Secure Digital SD, Call Recorder

It's time to escape the tape

Say goodbye to those nasty tape based recorders with Comvurgent’s brand new Secure Digital Telephone Call Recorder.

It’s a breakthrough in price-performance and functionality for the user wanting to record telephone calls on a single line/telephone. It has many of the features available on advanced PC based systems and also allows you to transfer recordings to your PC for playback, archive and management at your convenience.

Comvurgent’s SD Recorder is ideal for small/home based businesses and individual users in a business/corporate environment. With over 340 hours of storage on a standard 2Gb memory card, the SD Recorder is a perfect mix of stand-alone (no PC required) functionality with convenient PC management if and when required.

Includes XtR Desktop managment software!

Secure Digital Telephone Recorder key features include:

• Secure digital call recording, up to 340 hours recording on one memory card.
• Caller ID, digits dialed, time, date, duration and comments stored.
• Battery or mains adapter powered.
• Auto start/stop record using line current detect or voice detect.
• Supplied with Comvurgent’s world renowned XtR Desktop software for call search/playback and management on PC.
• Connects directly to analogue line or to digital/IP telephone handset cords.
• Built-in microphone for room/memo recording.
• 102 x 64 dot LCD displays all important call information and lists recent calls.
• Rapid search and playback controls.
  • Playback via built-in speaker or headset socket for privacy (also via PC with software supplied).
• Security features to prevent unauthorized access.
• Add-on Bluetooth adapter available for recording mobile telephone calls.

The Secure Digital Call Recorder come complete with CtR Desktop software, and installed in minutes, offers the best value digital, single-line recording solution on the market.

XtR Desktop - Recording Features:

• XtR Desktop comes as standard with the Secure Digital Call Recorder.
• Features After-Call Screen Pop - manage archive in real time
• Automatic or manual recording
• GSM compression gives 170 hours recording per GByte
• Time & date stamp on every recording
• Caller ID and dialed digits detection
• Recording level indicator
• Add comments/notes to assist searching
• Snapshot feature allows playback of current call while still recording
• Highlight important calls.

XtR Desktop - Playback Features:

• Level indicator gives call activity
• Drag n' drop curser rapidly locates key points in conversation
• Pause & Continue manual controls
• Restrict User from Stopping, Pausing, Deleting or Exporting Recordings
• Search & list calls by:
  • Time & date
  • Duration
  • Caller ID or dialed digits
  • Comments/notes made
  • Importance
• Email recordings to colleagues (as .wav file or compressed file)
• One touch Convert to .wav.

XtR Desktop

Recall every conversation using the power of your PC >

Xtension Recorder Desktop is included with our Desktop Digital 01 and Universal USB Adapter and provides comprehensive recording and playback features for desktop users.

Xtension Recorder simply connects in line with digital PBX telephones and plugs into the USB connector on any PC. Using Comvurgent’s ‘True Digital’ technology, Xtension Recorder stores conversations in the same high quality format as your digital telephone ensuring excellent sound quality.

Because talk isn’t cheap…

There are many valuable reasons why companies record telephone conversations:

• Customer service quality monitoring - recording calls ensures best practice
• Transaction recording - record critical information to ensure accuracy of transactions
• Compliance monitoring - ensure industry regulations are met
• Security alerts - record bomb/violence threats and verbal abuse.

Flexible set-up for multiple applications
Set-up options include:

• Record all calls or manually select which to record
• Use compression to save disc space
• Save calls locally or on a network server for centralized monitoring and playback.
• Use multiple XtR Desktop applications in conjunction with our supervisor monitoring suite XtR Call Manager , XtR Reporter & XtR Reporter Pro.

XtR Desktop - Recording Features:

• After-Call Screen Pop - manage archive in real time
• Automatic or manual recording
• GSM compression gives 170 hours recording per GByte
• Time & date stamp on every recording
• Caller ID and dialed digits detection
• Recording level indicator
• Add comments/notes to assist searching
• Snapshot feature allows playback of current call while still recording
• Highlight important calls.

XtR Desktop - Playback Features:

• Level indicator gives call activity
• Drag n' drop curser rapidly locates key points in conversation
• Pause & Continue manual controls
• Restrict User from Stopping, Pausing, Deleting or Exporting Recordings
• Search & list calls by:
  • Time & date
  • Duration
  • Caller ID or dialed digits
  • Comments/notes made
  • Importance
• Email recordings to colleagues (as .wav file or compressed file)
• One touch Convert to .wav.

XtR Desktop Configuration & Set-up Features:

• Record on local PC or centrally on server over network
• User lockout (invisible) & hide features (no user intervention)
• Password control of configuration
• Choose compression format
• Set auto delete for non important calls
• Erase very short calls
• Auto prompt for comments/notes on each call
• Digital audio boost control
• Select email export format of recordings.

Room Recorder

• Records Conversations from any PC Microphone
• Record important Interviews and Meetings
• Use for Dictation
• Record and E-Mail messages to clients
• Stores in same compressed format as phone recordings.

XTR Config

Full Control where needed, Limited where desired.

Restrict Agent From:

• Stopping or pausing recordings
• Deleting, Emailing or Exporting Recordings
• ‘Hide’ Application for ‘Stealth’ Recording

What our customers have to say

Read more testimonials